Privacy policy

Welcome to Mini Monk ("we," "us," or "our"), your trusted online store for high-quality, "Made in India" toys. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and other related services (collectively referred to as the "Services"). 

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services. 

1. Information We Collect 

We collect various types of information to provide and improve our Services to you. 

a. Personal Information 

We may collect personal information that you directly provide to us when you: 

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact our customer support 

This Personal Information may include, but is not limited to: 

  • Name
  • Email address
  • Telephone number
  • Shipping address 
  • Payment details (processed securely by third-party payment gateways; we do not store full credit card numbers) 

b. Automatically Collected Information (Log Data & Cookies) 

When you visit or use our Services, we may automatically collect certain information that your browser sends. This "Log Data" may include: 

  • Your computer’s Internet Protocol ("IP") address
  • Browser type and version
  • The pages of our Service that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Other statistics 

We also use "cookies," which are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device's hard drive. We use cookies to: 

  • Collect information to improve our Service
  • Remember your preferences
  • Understand how you use our site 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly. 

2. How We Use Your Information 

We use the information we collect for various purposes, including: 

  • To Provide and Improve Services: To process your orders, facilitate payments, deliver products, and enhance your overall experience. We also use this information to analyze usage patterns and improve our website functionality, product offerings, and customer service.
  • Communication: To send you order updates, shipping notifications, customer support responses, and, with your consent, promotional materials or newsletters. You can opt-out of marketing communications at any time.
  • Customer Support: To assist with your inquiries, resolve issues, and provide efficient support.
  • Personalization: To tailor your shopping experience, such as showing you relevant product recommendations. 

3. Information Sharing and Disclosure 

We will not use or share your information with anyone except as described in this Privacy Policy. 

a. Third-Party Service Providers 

We may employ trusted third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These include: 

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and development partners
  • Marketing and analytics service providers 

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

b. Legal Compliance 

We may disclose your Personal Information where required to do so by law, court order, or subpoena, or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or ensure the safety of our users. 

c. Business Transfers 

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information. 

4. Data Security 

The security of your Personal Information is paramount to us. We implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

5. Children’s Privacy 

Our Services are designed for a general audience and are not intended for individuals under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 16 has provided us with Personal Information, we will promptly delete such information from our servers. 

6. Your Choices and Rights 

a. Account Information 

You may review and update your account information by logging into your account settings on our website. 

b. Cookies 

You can adjust your browser settings to refuse or delete cookies. However, please note that some features of our Services may not function properly without cookies. 

c. Marketing Communications 

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting our customer support. 

7. Links to Other Sites 

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

8. Changes to This Privacy Policy 

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.